For many years, we have clearly observed that the international demand for interpreters is no more just "it needs to be audible". From China's 5A beautiful areas to European galleries, from Huawei's abroad factories to global exhibits in Shanghai, people want solutions that are "useful anywhere, very easy to run, and readily available in any kind of language". As a brand under Hefei Huima Infotech Co., Ltd., Yingmi, given that 2007, has focused on voice assisted excursions and has never sought empty ideas; instead, it has only focused on these actual demands to develop products. Now let's talk with our overseas friends about how Yingmi uses technology and products to fulfill these demands in the new fads of interpreter scenarios.
Fad 1: Situations are coming to be a growing number of thorough, and "universal versions" no longer work---- Yingmi's "one-scene-one-plan"
Formerly, individuals thought that interpreters were only for beautiful places. Today that's not the instance: in galleries, the exhibitions are crowded and close together, so there's a threat of interference; in factory workshops, the room is big and there's a threat of not being able to hear plainly; in research study trips, it's bothersome to share with friends, and there's a threat of not being able to use it easily. The pain factors of various scenarios are too various, and a "one-size-fits-all" solution simply won't function.
Yingmi has long recognized this and divided out specialized products based upon scenarios. Each design is targeted at a certain pain point:.
Beautiful spots and natural heritage: In open locations like Jiangsu Tianmu Lake and Chongqing Gongdian Ancient Town, visitors move and remain for a long time, and our M7 automatic picking up led excursion equipment is particularly ideal. It uses RFID-2.4 G star distribution innovation. When a visitor is within 0.5 to 35 meters of the beautiful spot, they don't need to push any buttons, and the description will instantly play; the body is light-weight and has two headphone openings. Overseas visitors can share the description with buddies when they visit together, and it can last for 24 hr, from morning to night. Several 5A beautiful spots now use it, and it aids over 100,000 worldwide visitors finish the led excursion of the beautiful spots yearly.
Museums and dense exhibitions: In Chinese National Museum and Suzhou Museum, the calligraphy scrolls of Wen Zhengming and Tang Bo'e could be 1 meter apart. Ordinary interpreters would cause disturbance when approached. Our C7 touch-guided excursion equipment specifically fixes this issue---- a tiny NFC tag is positioned beside the exhibit, and when the C7 is delicately touched, only the description for that thing will play, without any complication. If you see an exhibit area with a broad room like the general background exhibition area, it can also automatically sense and doesn't need to change modes repetitively. During the special exhibit of the British Museum, they used C7 to address the problem of dense exhibitions' descriptions.
International reception for enterprises: Huawei and Adidas receive overseas suppliers. The workshop is 200 meters long and might be visited by three or more teams. Ordinary interpreters either have signal interruptions or cause interference. Our E8 team-guided excursion equipment can reach a signal variety of 280 meters and has 200 independent channels. German teams use channel 1 and Japanese teams use channel 5, and they don't interfere with each other. It also has SOC embedded digital noise reduction technology, which can filter out the noise from the machines in the factory, allowing suppliers to clearly hear "assembly accuracy of 5G base stations". Now Huawei's factories globally and Bentley's exhibits all use E8 for reception.
Fad 2: "Smart and hassle-free" is not just "able to speak"---- Yingmi's "help you deal with the whole process"
Nowadays, not only do overseas users want to listen to descriptions, but they also hope to rent comfortably, have far better content, and have somebody to deal with it when it damages, without having to manage manual work. In straightforward terms, they want "renting out to using and afterwards returning, all without stressing throughout the procedure".Yingmi has been constructing this "intelligent system" for a number of years. All these are actual features, not gimmicks:.
Self-service rental no waiting: When overseas tourists see places like Gulangyu Island in Xiamen or the World Expo in Shanghai, they don't have to look for team to rent audio guides. Our Z50 self-service rental cabinet sustains payment via Visa and MasterCard. With a quick scan, they can get the tools in simply 2 mins. When returning, just put it back, and the cabinet will automatically charge and sanitize using ultraviolet light, ensuring hygiene. Previously, a certain exhibition hall said that using the Z50 reduced the team needed by half while boosting performance.
Content update without needing to go to the site:.
For museums organizing special exhibits or enterprises updating technical descriptions, there's no requirement to fetch all the tools to change the content. We have a cloud backend that allows remote updates. As an example, during the "Special Exhibit of The Spring Festival Scroll" at the Palace Museum in 2023, we upgraded the new descriptions to all devices within 24-hour, and overseas visitors could listen when they saw. Huawei offers tailored content for various nation suppliers, relying on this backend, saving a lot of effort.
Still discovering more great interactions: Nowadays, everybody enjoys immersive experiences. We teamed up with iFLYTEK to develop a display and description system. In the future, when overseas tourists wear our tools to see the Palace Museum, they may see a 3D design of the Taihe Hall through AR, and the descriptions will follow the design, comparable to "Entering History". There's also AI real-time translation. French tourists can ask questions in their native language, and the device can convert it into Chinese for the explainer, then transform the answer back into French. There's no requirement to switch between mobile apps.
Fad 3: "Global Useability", not "Only in China" - Yingmi's "International Adaptation"
Overseas users care most about two things: whether they can listen in their own language and the integrity and protection of the tools. After all, if there's a concern abroad, and no person can repair it, it will be frustrating.
Yingmi started its service in foreign trade in 2009 and has incorporated "worldwide adjustment" into its products from the get go:.
Multilingual attributes are not just for show: Our HM8.0 multilingual system comes with 8 generally used languages such as English, French, and Spanish, covering most overseas tourists. If you need much less common languages like Dutch or Portuguese, they can be personalized within 3 days. Last year, a Dutch research excursion team went to Wuyishan, and we specifically prepared a "Tea Production Process" description in Dutch, describing points like "The Effect of Drying Temperature on Taste" plainly, and they said it was even more clear than what they heard in their own nation.
Resistance to disturbance and secure signal: In congested places like the Palace Museum or the World Expo in Shanghai, there are lots of signal interferences and radio waves. Our MC200 multi-channel system uses 4G FSK technology, which can withstand disturbance and won't cause noise when 10 teams are visiting together. In a previous international exhibition, teams from Southeast Asia, Europe, and Japan all used it, and each team could hear clearly with no complaints about noise.
Certification and guarantees are in area: All our products have passed EU CE and RoHS accreditations, and they are safe for transportation to Europe and the Americas. Each tool undergoes 5 tests, from the 1st to the 1 millionth, with no safety cases. Ping An of China also insured the product responsibility. The Spanish Barcelona Museum and the Hungarian Budapest Tourist Area both chose to work with us after seeing these guarantees.
Fad 4: "Light, Comfortable", and "Service Keeps Up" - Yingmi's "Details and After-sales"
When overseas tourists put on the audio guide for a day, if it's heavy or unpleasant, the experience will be poor; if the tools breaks and no one is liable, the reception will fail. These "small things" really have the best influence on the experience.
Yingmi has put a lot of initiative into these details:.
Light enough to barely feel: Our E8 head-mounted audio guide considers only 16 grams, about like two credit cards; the K8 is even lighter, at 22 grams. All are non-intrusive designs. Even if you wear it for 4 hours while visiting a museum, it won't injure your ears. It won't cause your ears to turn red like some other gadgets. The international research excursion team from Beijing Foreign Studies University said that even after wearing it for a whole day, they didn't feel anything.
Batch management is uncomplicated: Tourist attractions and enterprises use loads of tools at a time, and charging and storage are troublesome. We have a 48-position contact charging box that can charge all at once and disinfect, eliminating the requirement to plug in individually; there is also an aluminum alloy storage box that is shockproof and moisture-proof, and it won't break even when transported abroad. Staff can tell at a glance whether each tool has adequate power, and there's no requirement to waste time doing points in vain.
No fret about being unable to locate a person for after-sales service: Our 9G service is not just empty promises. Before-sales consultation will certainly have someone respond in English within 90 seconds; if you urgently need the tools, it can be supplied on the same day; after-sales service is even better; it comes with a lifetime warranty, and you can call 400-990-7677 any time in English for customer care help. If the tools needs to be repaired, it will certainly be fixed and sent back within 10 days, and you can also get a backup machine during this period without affecting overseas reception.
Verdict: Yingmi is not "adhering to fads", but "comprehending demands"
For many years, the adjustments in the interpreter scenarios have all revolved around "what overseas users desire". Yingmi has been running for 16 years and has never thought about following the trend to add fancy features; instead, it has changed each actual need in the trend into a switch, a technology, or a service in the item. For instance, if users are afraid of crosstalk, we will develop the C7 touch; if they are afraid of trouble when renting out, we will develop the Z50 self-service; if they are afraid of language barriers, we will create 8 languages.
In the future, we will continue to explore the demands of overseas users, set offices in Europe and Southeast Asia, make the service more detailed; and also apply technologies such as AR to make the interpretation extra fascinating. Whether you are an operator of beautiful areas, a receptionist of enterprises, or an exhibition organizer of museums, Yingmi wants to assist you smoothly perform worldwide receptions - this is not empty talk; it is our consistent concept from the first 10,000 th tool to the 100th millionth tool.
Q: What is the range of Yingmi's E8 team-guided tour device?
A: The E8 model has a signal range of up to 280 meters and supports 200 independent channels, allowing multiple teams to use it simultaneously without interference.
Q: How does Yingmi ensure content updates for special exhibitions?
A: Yingmi's cloud backend enables remote updates, so content can be refreshed within 24 hours without physically retrieving the devices, as demonstrated during the Palace Museum's special exhibition.