I. Turning "cold exhibits" into "hot stories" - Not just reading text, but understanding "tailored teaching"
Most of the exhibits in the museum are quietly staying in the display cases. The first task of a guide is to turn these "speechless objects" into "living history with stories", and they also need to adjust the way based on different tourists - this is not just reading the explanations word for word.
If encountering a family group, the guide needs to make the story "interesting". For example, when facing a group of children around a dinosaur fossil, instead of just saying "This is a Tyrannosaurus rex from the Jurassic period, living 180 million years ago", they should say "Did you know? This Tyrannosaurus rex has teeth as thick as bananas, and it can crush a car with one bite!" ; When talking about ancient pottery jars, one might say, "The ancients used this jar to store grains, just like we use refrigerators to store snacks nowadays." If there were an automatic sensing guided tour device at this time, it would be much more convenient - for example, Yingmi's M7C self-guided tour machine. By pre-encoding these interesting explanations and attaching RFID tags, when children approach the display cabinet, the device will automatically play the story, eliminating the need for the tour guide to repeatedly explain, and allowing the tour guide to squat down and interact with the children, asking, "What do you think the Tyrannosaurus rex liked to eat?" The atmosphere in the venue immediately becomes lively.
When receiving international tourists, language is the first hurdle. Many museum tour guides can speak English, but when encountering tourists speaking French, German, or Spanish, simply translating verbally is simply not enough. Previously, a tour guide leading a group at the Henan Provincial Museum encountered a group of French tourists and could only use a mobile phone translation software to translate sentence by sentence. This was both slow and prone to errors. Later, using Yingmi's M7C HM8.0 multi-language system, the situation was different - this device has 8 mainstream languages by default, and the explanations in French and German are pre-stored. Tourists can choose the language themselves to listen, and the tour guide only needs to supplement small details like "This exhibit also had a special exhibition in the Louvre in Paris last year", making communication much smoother. Moreover, M7C has an thoughtful design. The language selected last time will be automatically saved, and the next time a visitor uses it, it will start with the familiar language, without the need to repeatedly adjust.
When encountering professional scholar groups, the tour guide needs to speak "deeply". At this time, the large storage capacity of Yingmi M7C comes in handy - it can store multiple segments of explanations. The tour guide can separate professional content from ordinary explanations and store them separately. When a scholar group arrives, the professional version is activated, and for ordinary visitors, the simplified version is used. There is no need to switch devices or flip through thick notes.
II. Manage "People" and "Spaces" - Even if the exhibition hall is chaotic, everyone should be able to hear clearly and move smoothly.
In a museum exhibition hall, there are many people and a variety of distractions, especially during peak seasons. Several teams squeeze into the same exhibition area, and the tour guide also has to deal with the problems of "inability to hear clearly" and "inability to manage well". This is much more difficult than simply explaining the exhibits.
The most common problem is "interference of sound". For example, in a museum, the sounds mix together, and visitors can't hear clearly. Previously, a tour guide could only shout, but after a while, their voice would become hoarse. Later, using Yingmi's K8 team tour system, this problem was solved - K8 uses high-frequency band anti-interference technology, even if three or four teams are close together, the sound will not interfere. The tour guide holds a transmitter, and visitors wear a 22-gram heavy earpiece receiver. No matter where they are in the exhibition hall, they can hear clearly. Moreover, K8 is not an earpiece design, so even after wearing it for a long time, it won't hurt, and it is hygienic and comfortable.
Another problem is "equipment management". Museum tour guides have to carry dozens or even dozens of devices every day, and charging and storage are both matters of concern. Previously, a tour guide using the equipment had to plug in USB cables one by one. After charging at night, when picking it up in the morning, it was prone to being damaged. Later, they switched to Yingmi's contact-type charging box, which was much better - this box can charge 45 devices at once, without plugging in cables, and it also has an ultraviolet disinfection function. The equipment is clean and full of power when taken out in the morning, and it is also safe. Moreover, Yingmi also has an aluminum alloy storage box, which has padding inside and is divided into compartments by numbers. The equipment placed in it will not be damaged, and the tour guide can count the number and take it away in the morning, which is much better than randomly rummaging through a drawer.
Sometimes, unexpected situations also need to be dealt with. For example, if a visitor accidentally drops the equipment on the ground, if the equipment is not durable, it is very likely to break. Yingmi's equipment is quite durable - the body of M7C is made of lightweight and durable materials, and it is not likely to break even if dropped once. The receiver of the K8 has undergone 5 strict tests and complies with the EU RoHS environmental standards. Even when used in a crowded place like a museum, there is no need to worry about safety issues.
III. When "Connector" - Coordinating with the venue to handle "minor details"
The tour guide not only interacts with tourists but also needs to cooperate with the requirements of the museum venue and handle many "invisible little things". Although these matters are trivial, they affect the entire visiting experience.
Another detail is "device reminder". Occasionally, there are tourists in the museum who forget to return the tour guide device. The tour guide has to look for them one by one, which is very troublesome. Yingmi M7C has an optional anti-theft alarm function. If a tourist takes the device out of the designated area, the device will alert, and the tour guide can receive the notification, eliminating the need to search the entire museum for the device. Moreover, M7C also has a low battery alert, and if the battery level drops below 20%, it will prompt, allowing the tour guide to replace the device in time, without having to panic when the tourists realize the device is out of power.
The tour guide also needs to cooperate with the temporary activities of the venue. For example, when the museum holds a special exhibition, the tour guide needs to add additional explanation content. Yingmi's cloud backend is very convenient - the tour guide does not have to bring back all the devices. They can update the explanation words in the backend, such as adding "Tang Dynasty pottery figures" to the special exhibition, directly upload the content, and the device can connect to the network, which is much more convenient than recording one by one.
IV. The "Good Helper" of the Tour Guide: Yingmi Understands the "Special Needs" of Museums
In fact, the core of the work of museum tour guides is "letting tourists understand the exhibits and managing the order of the venue", and Yingmi has been providing tour guide equipment for 18 years, most understanding their needs - it is not simply selling a machine, but providing a "solution to problems".
For example, the tour guides of the British Museum and the Henan Provincial Museum, which Yingmi has served, encountered problems such as "multilingual, anti-interference, equipment management" for the tour guides. Yingmi has corresponding products to solve these problems: M7C addresses multilingual and automatic sensing, K8 solves team crosstalk, C7 is suitable for quiet exhibition areas, and there are charging boxes and after-sales support as a fallback. Moreover, Yingmi's devices have passed international certifications, such as CE and RoHS, and can be used in museums in Europe or Asia without any compliance issues.
Many people say that "the soul of the museum is the exhibits", but the tour guide is the one who makes the soul "come alive". They turn the cold relics into warm stories, and turn the chaotic exhibition halls into orderly spaces. Yingmi's tour guide equipment is the "good helper" that helps them do this job more easily and professionally - after all, the tour guide's energy should be focused on telling stories, rather than being trapped by equipment, language, and other troublesome matters.
FAQ
Q: The museum needs to manage dozens of tour guide devices every day. How can the charging and storage processes be simplified?
A: It can be paired with the Yingmi contact-type charging box and the aluminum alloy storage box. The contact-type charging box can charge 45 devices at a time. There is no need to plug or unplug the USB cable; just place the devices and they will charge. It also has a built-in ultraviolet disinfection function.
Q: If a tourist accidentally drops the equipment during use, is it easy to get damaged?
A: The equipment is highly durable. The M7C features a lightweight and durable body material, which is less likely to be damaged when dropped. The K8 receiver has undergone five strict tests and meets the EU RoHS environmental protection standards.
Q: If the equipment runs out of power, it will affect the tourists' experience. Is there any design for early warning?
A:The Yingmi M7C comes with a low battery alert function. When the battery level drops below 20%, it will automatically prompt. This allows tour guides to replace the device for tourists in advance, avoiding the situation where tourists only discover the problem when the device suddenly powers off during use.